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PROJECT LEADERSHIP COACHING
STRATEGY-ALIGNED. RISK-AWARE. EXECUTION-FOCUSED.
Empowering project leaders and steering boards to move faster, safer, smarter.
YOU’RE THE LEAD CLIMBER – WE’RE YOUR ROUTE CHECKER.
WHY ACT
Large IT and digitalization projects are complex, high-risk, and require close coordination between management, project leadership, and the steering committee.
A lack of experience in managing such projects can lead to delays, budget overruns, and unclear decision-making processes.
Professional coaching ensures governance capability and risk minimization in all project phases.
CHALLENGE
- Project managers are tasked with managing technical, procedural, and organizational requirements while leading a heterogeneous team.
- Steering Committees must make strategic decisions, assess risks, and actively govern the project.
- Executives need transparency on project progress to avoid escalations and make informed decisions.
- Providers face the challenge of optimally integrating their solution into the customer organization and require neutral moderation.
COSTUMER VALUE
Z-PUNKT provides structured coaching for project managers and steering committees to minimize risks, accelerate decisions, and improve governance capability in digitalization projects.
We act as a neutral sounding board for project management, the project organization, the customer level, and – where useful – also for providers, to enable fact-based and independent decision-making.
Our coaching also raises awareness for the organizational changes that arise from digital projects – and highlights where leadership and change management must intervene early in order to anchor the transformation successfully.
In addition, our PMO can provide targeted or ongoing relief – for example in managing quality gates, reporting, or operational preparation of decision formats.
Ready for the next step?
OUR COACHING AND GOVERNANCE MODULES
Role and Responsibility Definition (Phase: Project Start & Initialization) — for project managers and Steering Committee members who need to clarify roles, responsibilities, and decision paths.
- Definition of roles and responsibilities in the project environment
- Establishment of an efficient governance structure
- Identification and management of stakeholders
Quality & Risk Management Coaching (Phase: Project Control & Execution) —for project managers and Steering Committees who want to systematically identify risks and efficiently apply control instruments.
- Identification and assessment of project risks
- Development and application of Quality Gate mechanisms
- Methods for risk control and escalation management
Decision and Escalation Management (Phase: Project Control & Execution) — for Steering Committees, executives, and vendors aiming to make sound decisions and avoid escalations.
- Establishing structured decision-making processes
- Governance of escalations and problem management
- Formation of a goal-oriented Steering Committee with neutral moderation
Go-Live Coaching & Cutover Management (Phase: Go-Live Preparation & Execution) — for project managers and operational teams who want to ensure a stable and successful go-live.
- Definition and management of the cutover phase
- Identification of risks in the go-live process
- Support in troubleshooting and stabilization measures
Post-Go-Live Governance & Lessons Learned (Phase: Hypercare & Aftercare) — for project managers, Steering Committees, and vendors aiming to secure long-term project success.
- Analysis of go-live and identification of optimization potential
- Management of the hypercare phase and continuous process improvement
- Documentation of lessons learned for future projects
SUPPORTING CUSTOMER OBLIGATIONS
Z-PUNKT can additionally support traditional customer participation obligations – either selectively or across the board.
This support can be provided within the framework of this consulting context, as a PMO service (see separate Product Flyer), or as a hybrid solution (combination of consulting and PMO).
FLEXIBLE SERVICE MODEL
- INTEGRATED: As complementary support within a Z-PUNKT consulting mandate – billed by effort or available as a flat rate
- STAND -ALONE: As an independent PMO-as-a-Service offering without a consulting mandate – flat rate based
- FLAT RATES: From XS to XL – tailored to your needs
YOUR BENEFITS WITH Z-PUNKT
- Efficient project management through clear roles and responsibilities
- Risk minimization through structured Quality & Risk Management
- Faster and well-founded decisions through targeted aftercare and Lessons Learned
- Neutral sounding board for customers, project management, and providers for fact-based decisions
- Flexible support for customer obligations through consulting or PMO services
