• Project teams must ensure that their internal tasks and approvals are completed on time and with high quality.
• Executives and IT decision-makers must align the internal organization to enable the fulfillment of the customer team’s responsibilities.
• Project managers face the challenge of transparently managing the contribution tasks of all stakeholders and avoiding bottlenecks.

Z-PUNKT provides structured support to companies in fulfilling their project obligations – selectively in specific areas, comprehensively throughout the entire project, or in hybrid form as a combination of consulting and PMO services. We provide clarity, methodology, and reliability in customer involvement.
The provider delivers IT. The customer drives digital transformation. Z-PUNKT supports phase-appropriately.
Or put another way: the vendor sets the route, but as the project progresses, the customer has to start walking more and more on their own. And Z-PUNKT delivers the right training plans.

By actively anchoring responsibility for key project tasks with the client and supporting it in a targeted way, the foundation is laid for genuine organizational development. The involvement requirements concern almost exclusively areas that trigger profound transformation – from end-user qualification and test management to data migration, change strategies, governance, and new role models.
With its enablement approach, Z-PUNKT creates the structure and methodological framework in which responsibility can be effectively assumed – thereby initiating lasting change in the organization.

For executives and to relieve project leadership and teams who want to ensure that all required quality reviews are met.

• Definition and implementation of Quality Gates
• Systematic management and documentation of approval processes
• Clarification of responsibilities and decision points

For executives who understand that IT projects are organizational projects – and who want to ensure that organizational structures and processes, business-IT alignment, and company culture are all interlinked. Only then digital transformation can take place effectively.

• Development and implementation of a change management strategy
• Identification of change impact areas and stakeholder communication
• Measures to increase acceptance and reduce risks

For project teams and IT- and departments that want to ensure a smooth migration and clean master data.

• Planning and execution of data migration
• Quality assurance and cleansing of master data
• Coordination with IT teams and business departments

For companies that want to efficiently structure and secure their testing processes. In large-scale IT projects, operational security is just as important as safeguarding investments. In other words: trust is good, control is better.

• Definition of a structured test strategy
• Support and moderation of test phases
• Ensuring documentation and test approvals

For companies that want to optimally prepare their employees for new organizational structures, systems, and processes. End-user training is the largest single change measure by reach. Adequate training is the only way to avoid burning out the core project team during go-live and the hypercare phase.

• Development and delivery of training programs
• Creation of training materials and user manuals
• Ensuring sustainable qualification of end users through a Train-the-Trainer approach

For companies that want to ensure that operations are stable and efficient long after project completion. The aim is to maintain the level of maturity and coordination between people, technology and organization for as long as possible after the project has been completed and to continue to develop this on an ongoing basis.

• Definition and documentation of the system landscape and IT governance
• Development of compliance and security policies
• Role and authorization management
• Guidelines for release management and system updates
• Ensuring ongoing exchange between business units and IT
• Development and optimization of the internal support organization and collaboration with external service providers

• INTEGRATED: As complementary support within a Z-PUNKT consulting mandate – billed by effort or available as a flat rate
• STAND-ALONE: As an independent PMO-as-a-Service offering without a consulting mandate – flat rate based
• FLAT RATES: From XS to XL – tailored to your needs

• Efficient management of customer responsibilities in digitalization projects
• Minimization of delays and quality risks through structured processes
• Methodical support with best practices for successful implementation
• Long-term IT governance and compliance assurance